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Shipping and Handling Information
The table below shows the costs by package weight, destination and arrival estimate. A modem router usually weighs about 1.0kg. When you place an order with Proxus the online ordering system accurately calculates the delivery costs in real-time.
Destination
< 0.5kg
< 1.0kg
< 1.5kg
< 2.0kg
< 2.5kg
next 500gram
within Peninsular Malaysia
8
10
12
14
16
2
Sarawak
12
15.5
19
22.5
26
3.5
Sabah
15
19
23
27
31
4
| United States | 110 | 132 | 154 | 176 | 198 | 22 |
| Singapore | 44 | 49.5 | 55 | 60.5 | 66 | 5.5 |
| Hong Kong | 60.5 | 73.7 | 86.9 | 100.1 | 113.3 | 13.2 |
| Canada | 121 | 145.2 | 169.4 | 193.6 | 217.8 | 24.2 |
| Taiwan | 71.5 | 84.7 | 97.9 | 111.1 | 124.3 | 13.2 |
| Brunei | 47.3 | 53.9 | 60.5 | 67.1 | 73.7 | 6.6 |
| Japan | 70.4 | 86.9 | 103.4 | 119.9 | 136.4 | 16.5 |
| Australia | 82.5 | 97.9 | 113.3 | 128.7 | 144.1 | 15.4 |
| United Kingdom, Italy, France | 110 | 126.5 | 143 | 159.5 | 176 | 16.5 |
| Germany | 110 | 130.9 | 151.8 | 172.7 | 193.6 | 20.9 |
| Destination | < 0.5kg | < 1.0kg | < 1.5kg | < 2.0kg | < 2.5kg | next 500gram |
| United States | 148.6 | 184.1 | 219.6 | 255.1 | 290.6 | 35.5 |
| Singapore | 80.9 | 91.7 | 102.6 | 113.5 | 124.4 | 10.9 |
| Hong Kong | 133.5 | 149.4 | 165.3 | 181.2 | 197.1 | 15.9 |
| Canada | 148.6 | 184.1 | 219.6 | 255.1 | 290.6 | 35.5 |
| Taiwan | 133.5 | 149.4 | 165.3 | 181.2 | 197.1 | 15.9 |
| Brunei | 145.7 | 174.8 | 203.9 | 233 | 262.1 | 29.1 |
| Japan | 152.8 | 183.3 | 213.8 | 244.3 | 274.8 | 30.5 |
| Australia | 145.7 | 174.8 | 203.9 | 233 | 262.1 | 29.1 |
| United Kingdom, Italy, France | 185.8 | 235.1 | 284.4 | 333.7 | 383 | 49.3 |
| Germany | 185.8 |
235.1 |
284.4 | 333.7 | 383 | 49.3 |
Note
a) The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, Proxus are not responsible if this varies.
b) Goods will need to be signed for. Please give a delivery address where someone will be available.
c) If goods are returned to Proxus Communications Sdn Bhd because of an incorrect or incomplete address, the carriage is not refundable.
d) In exceptional circumstances we reserve the right to use alternative couriers.
e) Saturday deliveries are at the discretion of the couriers, it is our experience that in most cases they do choose to deliver to residential addresses on Saturday mornings.
f) PosLaju Recorded Delivery - We cannot guarantee next working day delivery. However, if you need the guarantee of a next day delivery, we recommend PosLaju Next Day Delivery service.
Mode of payment
We accept Visa, MasterCard and American Express. Paypal now accepted.
Alternatively, Wire Transfer and Bank Draft are also accepted. If you are paying by Bank Draft, please make it payable to "Proxus Communications Sdn. Bhd," and mail your money order to the following
address:
No. 81 Jalan SS15/5A
47500 Subang Jaya
Selangor D.E.
Please TAKE NOTE that it may take about 3 days to 3 weeks for your bank draft to clear. We will send out your order once your payment is cleared.
If you are paying by Wire Transfer, please take note that customer need to pay for the bank charges US$15 plus the total purchase price and deposit the money into the following bank account:
Beneficiary Bank: RHB Bank Bhd
Swift code: RHBBMYKL
Account name: Proxus Communications Sdn. Bhd.
Account number: 2-12479-00014183
Bank Address: 157 & 159 Jalan SS2/24 Sg. Way/Subang 47300 Petaling Jaya Selangor D.E. MALAYSIA
You will receive our email once your payment is received and expect to receive your package within 4-5 business days.
If you are paying via Paypal, please make your payment to sales@proxus.com.my (our Paypal account).