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Shipping and Handling Information

 


The table below shows the costs by package weight, destination and arrival estimate. A modem router usually weighs about 1.0kg. When you place an order with Proxus the online ordering system accurately calculates the delivery costs in real-time.

 

 PosLaju (in Ringgit Malaysia)

 Destination < 0.5kg < 1.0kg < 1.5kg < 2.0kg < 2.5kg next 500gram
 within Peninsular Malaysia  8  10  12  14  16  2
 Sarawak  12  15.5  19  22.5  26  3.5
 Sabah  15  19  23  27  31  4

 

 

 United States  110  132 154   176 198   22
 Singapore  44  49.5  55  60.5  66  5.5
 Hong Kong  60.5  73.7  86.9  100.1  113.3  13.2
 Canada  121  145.2  169.4  193.6  217.8  24.2
 Taiwan  71.5  84.7  97.9  111.1  124.3  13.2
 Brunei  47.3  53.9  60.5  67.1  73.7  6.6
 Japan  70.4  86.9  103.4  119.9  136.4  16.5
 Australia  82.5  97.9  113.3  128.7  144.1  15.4
 United Kingdom, Italy, France  110  126.5  143  159.5  176  16.5
 Germany  110 130.9   151.8 172.7   193.6 20.9 

 

 FedEx (in Ringgit Malaysia)

 Destination < 0.5kg  < 1.0kg  < 1.5kg  < 2.0kg  < 2.5kg  next 500gram 
 United States   148.6 184.1   219.6 255.1   290.6 35.5 
 Singapore  80.9  91.7  102.6  113.5  124.4  10.9
 Hong Kong  133.5  149.4  165.3  181.2  197.1  15.9
 Canada  148.6  184.1  219.6  255.1  290.6  35.5
 Taiwan  133.5  149.4  165.3  181.2  197.1  15.9
 Brunei  145.7  174.8  203.9  233  262.1  29.1
 Japan  152.8  183.3  213.8  244.3  274.8  30.5
 Australia  145.7  174.8  203.9  233  262.1  29.1
 United Kingdom, Italy, France  185.8  235.1  284.4  333.7  383  49.3
 Germany 185.8 

 235.1

284.4   333.7 383   49.3

 

Note

 

a) The estimated arrival times are taken directly from information provided by our couriers. These are estimates only, Proxus are not responsible if this varies.

 

b) Goods will need to be signed for. Please give a delivery address where someone will be available.

 

c) If goods are returned to Proxus Communications Sdn Bhd because of an incorrect or incomplete address, the carriage is not refundable.

 

d) In exceptional circumstances we reserve the right to use alternative couriers.

 

e) Saturday deliveries are at the discretion of the couriers, it is our experience that in most cases they do choose to deliver to residential addresses on Saturday mornings.

 

f) PosLaju Recorded Delivery - We cannot guarantee next working day delivery. However, if you need the guarantee of a next day delivery, we recommend PosLaju Next Day Delivery service.

 

Mode of payment

We accept Visa, MasterCard and American Express. Paypal now accepted.

 

  

 

Alternatively, Wire Transfer and Bank Draft are also accepted. If you are paying by Bank Draft, please make it payable to "Proxus Communications Sdn. Bhd," and mail your money order to the following

address:

 

No. 81 Jalan SS15/5A

47500 Subang Jaya

Selangor D.E.

Malaysia.

 

Please TAKE NOTE that it may take about 3 days to 3 weeks for your bank draft to clear. We will send out your order once your payment is cleared.

 

If you are paying by Wire Transfer, please take note that customer need to pay for the bank charges US$15 plus the total purchase price and deposit the money into the following bank account:

 

Beneficiary Bank: RHB Bank Bhd

Swift code: RHBBMYKL

Account name: Proxus Communications Sdn. Bhd.

Account number: 2-12479-00014183

Bank Address: 157 & 159 Jalan SS2/24 Sg. Way/Subang 47300 Petaling Jaya Selangor D.E. MALAYSIA

 

You will receive our email once your payment is received and expect to receive your package within 4-5 business days.

 

If you are paying via Paypal, please make your payment to sales@proxus.com.my (our Paypal account).